Most items will ship in a padded mailer via USPS First Class within 1-4 business days upon cleared payment.
Delivery confirmation is included for US residents.
Multiple items will be shipped in the same package when ordered together.
International buyers, items will ship via USPS 1st Class International which now offers tracking information for most countries, but not all. Contact me in advance if you require a Certificate of Mailing, etc. Also, any customs fees are the buyers responsibility. Generally, international orders take about 2-6 weeks. And, yes, sometimes packages are opened during random inspections at customs [sorry- it's not me *promise, cross my heart*]
Returns and Exchanges Returns:
No unauthorized returns accepted. See information regarding exchanges & damages below.
Exchanges may be made if merchandise is in it's original condition/packaging. Customer is responsible for all shipping fees (including original transaction).
Please contact me within 10 days of receiving your order before sending anything back.
A restocking fee may be charged; and will always be charged in the case of returned earrings, due to hygiene issues.
If your order has been damaged in transit or a mistake made, please contact me within 10 days before sending anything back.
In this case, I will assume responsibility for additional shipping costs, and apologize for any inconvenience!
Although adorable, my items are not intended for children 12 and under- sorry!
firstname.lastname@example.org Pensacola, FL (studio not open to public, sorry)